Privacy Policy
This Privacy Policy describes how ZingDrone Technologies ("we", "us", "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from zingdrone.com (the "Site"), or otherwise engage with our services (collectively, the “Services”).
Please read this Privacy Policy carefully. By using our Site or Services, you agree to the practices described below. If you do not agree, please do not use the Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or data processing practices. Updates will be posted on this page with the “Last updated” date revised accordingly.
2. Personal Information We Collect
a. Information You Provide Directly
We may collect the following information when you:
- Make a purchase
- Contact customer support
- Create or update an account
This may include:
- Name, email address, phone number, and shipping/billing addresses
- Order details and transaction records
- Account login credentials
- Messages or support inquiries you send us
b. Information Collected Automatically
When you visit our Site, we may automatically collect certain technical data, including:
- IP address
- Device and browser type
- Pages visited, time spent, and interaction behavior
- Cookies, pixels, and similar tracking tools
c. Information from Third Parties
We may receive information from service providers such as:
- Shopify (our e-commerce platform)
- Payment processors (e.g., PayPal, credit card services)
- Advertising and analytics partners
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Manage your account and preferences
- Provide customer support
- Communicate about orders, shipping, and returns
- Send promotional communications (with your consent)
- Detect and prevent fraud or misuse
- Improve and personalize our Site and Services
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize your device and preferences
- Track usage for analytics and performance
- Deliver personalized ads or promotions
You can manage your cookie settings via your browser. For more info on Shopify cookies, visit: https://www.shopify.com/legal/cookies
5. Sharing Your Information
We may share your information with:
- Service providers and vendors (e.g., fulfillment partners, cloud hosting, marketing platforms)
- Business partners (e.g., Shopify, email platforms)
- Law enforcement or regulators when required by law
- Affiliates within our business group
- Other third parties with your consent
We do not sell or share personal data in exchange for money.
6. Data Retention
We retain your personal information as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Security
While we implement reasonable safeguards, no system is 100% secure. Please keep your login credentials confidential, and contact us if you believe your account has been compromised.
8. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access or receive a copy of your data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Limit or restrict use of certain information
To make a request, please contact us using the details below.
9. Children’s Data
Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us to have it deleted.
10. International Users
Your personal information may be processed outside of your country, including in the United States. We rely on appropriate data transfer mechanisms where applicable to protect your data under relevant laws.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 Email: zingdroneserve@gmail.com
📍 Address: 601, No.15, Lane 301, Palm Road,Putuo District, Shanghai